Terms & Conditions

These Terms of Use (“Terms”) outline the rules and conditions for using the services offered by Glownest Spa LLC (“Glownest Spa,” “we,” “us,” or “our”). By accessing or using our services, you confirm that you have read and understood these Terms and agree to follow them, as well as all applicable laws and regulations. If you do not agree with these Terms, please refrain from using our services.

We may update or change these Terms at our discretion at any time. By continuing to use our services after any revisions are posted, you agree to and accept the updated Terms.

IMPORTANT NOTICE:

These Terms contain an arbitration agreement that requires you to settle any disputes through individual arbitration instead of going to court, participating in a jury trial, or joining a class action. Additionally, your available remedies in the event of a dispute may be limited under these Terms.

1. Service Overview

The term “Service” refers to and encompasses our website (www.glownestspa.com), and any associated platforms, systems, or resources made available by Glownest Spa LLC. These Services facilitate the scheduling and booking of beauty and wellness appointments with independent beauty service providers. Glownest Spa LLC acts solely as a platform provider and does not itself deliver the beauty or wellness services booked through the Service.

2. Eligibility

By accessing or using the Service, you represent, warrant, and agree that you:
• Are at least eighteen (18) years of age; or, if under eighteen (18), you have obtained valid and verifiable consent from a parent or legal guardian;
• Have not been previously suspended, terminated, or otherwise restricted from using the Service; and
• Will access and use the Service only in accordance with these Terms and all applicable federal, state, and local laws and regulations.

Individuals under the age of eighteen (18) may receive services solely when the appointment is scheduled by a parent or legal guardian and the minor is accompanied and supervised by that parent or legal guardian throughout the appointment.

3. Privacy Policy

Your use of the Service is subject to our Privacy Policy, which is hereby incorporated into and made a part of these Terms by reference. By accessing or using the Service, you acknowledge that you have reviewed, understood, and agree to be bound by the Privacy Policy, including any updates or modifications thereto.

4. Service Rules

You agree not to:

  • Use the Service for any unlawful or prohibited purpose

  • Use the Service to build a competing platform

  • Transmit harmful code or disrupt functionality

Interfere with the proper operation of the Service

5. Professional Services Disclaimer

Glownest Spa LLC does not provide medical advice. The beauty professionals listed on the platform are independent contractors, not employees or agents. We do not guarantee the accuracy of licenses, certifications, or qualifications and are not liable for their services.

6. Payments and Fees

You agree to pay all fees applicable to your bookings. Fees may vary by time, location, and service. All payments are non-refundable except as described in our Cancellation Policy

7. Intellectual Property

All content on the Service is owned by or licensed to Glownest Spa LLC. You may not use, reproduce, or distribute any materials without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Glownest Spa LLC is not liable for any indirect, incidental, consequential, special, or exemplary damages related to your use of the Service.

9 . Indemnification

You agree to indemnify and hold blameless and harmless Glownest Spa LLC and its affiliates from any claims, liabilities, or expenses resulting from:

  • Your use of the Service

  • Your violation of these Terms

  • Your interactions with beauty professionals

10 . Dispute Resolution (Arbitration Clause)

All disputes will be resolved through binding arbitration administered by the American Arbitration Association. You waive your right to a jury trial or class action.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Force Majeure

Glownest Spa LLC is not liable for delays or failures due to causes beyond our control, including natural disasters, war, labor shortages, power outages, or acts of God.

13. DMCA Notice

To file a copyright infringement claim, email us at info@glownestspa.com with:

  • A signature of the copyright owner or agent

  • Description of the copyrighted work and material in question

  • Your contact information

  • A statement of good faith

  • A statement under penalty of perjury confirming your authority

14  Feedback

By submitting feedback or suggestions, you grant us a non-exclusive, royalty-free, worldwide, irrevocable license to use it for any purpose, without compensation.

15 . Third-Party Services

We may link to third-party websites or services. Glownest Spa LLC is not responsible for the practices or content of third-party providers. Disputes with third parties are between you and them.

16 . Contact Us

📧 info@glownestspa.com